We care about your rights and your privacy

Terms of Service
Last updated: August 1, 2025

Welcome to Nimbus Communications! By using our website and services, you agree to the following terms. Please read them carefully.

1. Services Provided
Nimbus Communications offers residential and business fiber internet services. Our website provides information, allows service sign-up, and supports customer account access.

2. User Responsibilities
You agree to provide accurate information when signing up or contacting us. Don’t misuse our services—for example, don’t tamper with the site, access areas you’re not authorized to, or use our name for anything shady.

3. Payments & Billing
All internet plans and services are billed as described during sign-up. You’re responsible for timely payment. Late or failed payments may result in service suspension.

4. Changes to Service
We may update plans, features, or pricing. If changes affect your current service, we’ll notify you ahead of time.

5. Cancellation
You can cancel your service at any time. Some plans may have minimum term agreements, which will be clearly stated when you sign up.

6. Privacy
Your privacy matters. We collect and use data according to our Privacy Policy, which explains what we collect and how we use it.

7. Intellectual Property
All content on this site—including logos, copy, and graphics—belongs to Nimbus Communications. Please don’t use it without permission.

8. Liability Limits
We aim to provide the best service possible, but we’re not liable for outages, slowdowns, or site errors caused by things beyond our control.

9. Updates to Terms
We may update these terms occasionally. When we do, we’ll post the new version here with an updated date.

10. Contact Us
Have questions? Call us directly—we actually pick up.

SMS Privacy Policy: Nimbus Communications will not sell or share your mobile opted in consent data with any third parties.

SMS Terms: Nimbus Communications send text messages to those that opt in. Messages we send include Marketing Campaigns, Customer Care and message frequency will be 3-4 times per month to avoid overloading and aim for enhanced client interaction and satisfaction. Message and data rates may apply. Text HELP or contact us at support@nimbusfast.com for support. Text STOP to opt out of future messages at any time.